The staffing contact says you will receive orientation before an assignment. The workplace contact says training comes from the agency. Before you arrive expecting either answer to cover the whole job, ask how the two organizations have divided the instruction and support.
For staffing agency delivery job safety in Philadelphia, that handoff deserves a clear explanation. This guide helps you identify the contacts and unresolved responsibilities for an assignment arranged through an agency. It does not establish that EPIQ Logistics uses staffing agencies or decide which legal requirements govern a particular vehicle, workplace or task.
Clarify agency and host safety responsibilities
OSHA describes supplied workers as people supplied to a host employer and paid by a staffing agency, whether or not the job is actually temporary. In its temporary-worker guidance, OSHA explains that staffing agencies and host employers share responsibility for maintaining a safe workplace. The extent of each organization's legal responsibility depends on the specific facts.
For your own notes, identify the agency contact and the workplace contact. Ask which person handles questions before arrival and whom you should approach at the site. Retain the assignment's stated duties and location beside those names so a later conversation concerns the right job.
An agency orientation does not tell you what the host has explained about its equipment. Ask each organization to describe its part rather than assuming the other one will supply anything left out.
Ask who will provide the task-specific instruction
OSHA gives a useful example of the division: an agency might provide general safety instruction while the host provides instruction tailored to workplace equipment and hazards. That example does not establish the exact division in your assignment. Ask who supplies the instruction relevant to the duties you have actually been given.
You could ask: “Which instruction will I receive from the agency, which will I receive at the workplace, and who can resolve a gap between them before I perform the task?” Request the contact method as well as the person's role.
The existing guide to checking promised delivery safety training helps you ask about subjects, supervised practice and readiness. This article adds the handoff question: which organization is providing the answer, and who coordinates if the accounts differ?
Work through a changed-duty example
Consider a fictional worker sent to a delivery workplace for a stated assignment. The agency has described general orientation. On arrival, a site contact asks the worker to use equipment not identified in that description. The worker has no confirmed instruction for that equipment.
Identify the change and request clarification before using unfamiliar equipment: “This task was not in the assignment information I received. Who will explain the applicable procedure and confirm the preparation I need?” Contact the agency too, using the assignment's verified channel, so it can address the mismatch with the host.
This example does not decide whether the worker is qualified, which equipment standard applies, or whether an instruction satisfies that standard. It illustrates a communication gap that needs resolution. Prior experience or a general orientation cannot, on its own, establish that the new task has been covered.
Ask how concerns reach both organizations
Before starting, ask how to raise a safety concern at the site and how to notify the agency. Find out what to do if the named person is unavailable. Avoid accepting a circular answer in which each contact simply sends you back to the other without addressing the question.
Keep a factual note of a discrepancy: the original duty description, the changed request and the explanation you received. Use only records you may lawfully retain. Do not photograph private workplace information or customer details to prove that you asked a question.
OSHA's guidance emphasizes communication between the agency and host. Your personal contact note helps you seek an answer; it does not replace their responsibilities or certify a workplace's safety.
Keep assignment duration separate
If you also need to know when the assignment may end, use the guide to evaluating time-limited delivery roles. A short assignment and a coordinated safety handoff are separate questions. Neither a planned end date nor the possibility of continuing answers who will address a task-specific concern today.
Before relying on the arrangement, you should know the contact on each side and how an unresolved instruction or changed duty will be addressed. Retain any gap honestly rather than treating a name on a form as proof that the issue has been resolved. The EPIQ delivery-job guides can help with the surrounding offer questions while you keep this coordination question attached to the actual assignment.